![]() And yes, this sort of service will indeed lead me to make other purchases. I now not only have the replacements for my ships, I have the ability to expand my little fleets in unique ways. ![]() Reward them for their hard work and great achievements by sharing kudos for employees. 7+ Ways To Give Kudos For Employees in 2023. So though I really only needed the missing parts, Mantic went above and beyond, and gave me more than I asked for. In fact, rewarding your customer service representatives is much more meaningful than you might think. Show appreciation to your customer service team with Customer Service Kudos Get recognition for great work and improve customer satisfaction today. As a result, I realize that I can build all the ships just by swapping around the parts a bit and just letting some of the ships either be damaged or functioning under different sail… not a bad thing. And it looks like they've changed the model structure slightly, probably to solve the very issues which produced my complaint. When you serve the customer better, they always return on your investment. They can be easily duplicated, but a strong customer service culture can’t be copied. You’ll never have a product or price advantage again. Book your demo now Media Inquiries Submit a media inquiry. Good customer service costs less than bad customer service. They sent me three new ship kits in blister packs. Get a 1:1 personalized demo to see how Kudos ® can help your business. They said it might be several weeks before I received anything due to shipping difficulties. Find phone numbers, email addresses, and other contact information for. Book your demo now Media Inquiries Submit a media inquiry. Contact Kudos Interactive customer support quickly and easily with Complaints Board. I sent an e-mail to Mantic, and they responded promptly, saying they would ship me replacement parts. Get a 1:1 personalized demo to see how Kudos ® can help your business. Unfortunately, when I opened it I found that three of the models had damaged or missing parts. Back in August at Nashcon I purchased Mantic's Armada Starter Set (brand new, still in shrinkwrap).
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